Shop Policies
Thank you so much for visiting! Each garment in my shop is lovingly handcrafted by me in Poland with care, time, and attention to every detail. To help ensure a smooth and joyful experience, please take a moment to read through the following policies.
Processing & Shipping
- All pieces are made to order.
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Standard processing and shipping time: 4–8 weeks
This timeline may vary depending on the complexity of your order and current demand.
Need your item sooner? Priority shipping is available upon request for an additional fee (based on your location). Please contact me before placing your order if you’re on a deadline. - Buyers are responsible for any customs and import taxes that may apply. Please bear in mind that I'm not responsible for delays due to customs or for any additional charges incurred once the item reaches your country.
Returns, Refunds & Cancellations
Due to the custom, handmade nature of my work:
❌ I do not accept returns
❌ I do not offer refunds
❌ I do not accept cancellations
Custom Orders
I’m delighted to bring your unique vision to life. For all custom pieces:
- Full payment is required upfront to confirm your order.
- Changes to design or fabric cannot be made after approval.
- The client is responsible for providing accurate measurements. I’m happy to guide you through how to measure properly—just ask!
Questions?
If you have any questions before placing your order, I’m just a message away!
Thank you so much for supporting handmade. Your order means the world to me!
With love,
Daria, Velvet Dahlias